At Allure Café Perth, customer satisfaction is important to us. We strive to provide high-quality food, beverages, and excellent customer service. Please review our refund and return policy below.

Food & Beverage Orders

Due to the perishable nature of our food and drinks, we are unable to accept returns once an order has been prepared or served.

If you believe your order was prepared incorrectly or does not meet our quality standards, please notify our team immediately. We will do our best to resolve the issue, which may include replacing the item or offering an appropriate refund where applicable.

Takeaway Orders

Please check your order before leaving the café. If there is an issue with your takeaway order, contact us as soon as possible so we can assist you.

Online Orders

If online ordering is available, refunds for cancelled orders will only be considered if food preparation has not yet begun.

Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash unless required by Australian Consumer Law.

Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law. Customers are entitled to applicable remedies for products or services that fail to meet consumer guarantees.

For assistance, please contact us:

Phone: +61 449 889 687

Cancellation Policy

Reservations may be cancelled by contacting us as early as possible.

For larger group bookings or catering orders, advance notice of cancellation is appreciated to help us manage scheduling and food preparation.

Where deposits are required for special events or catering, refund eligibility will be communicated at the time of booking.

Disclaimer

The information provided on this website is for general informational purposes only.

While Allure Café Perth makes every effort to ensure the information is accurate and up to date, we do not guarantee the completeness, reliability, or availability of any content.

Menu items, prices, opening hours, and promotions may change without notice.

We are not responsible for the content or privacy practices of third-party websites linked from our website.